Me and my family visited/enjoyed the Theme Park on 28th Jan 2023. Few things to mention which made our visit safe/wonderful. We traveled to Imagicaa from Mumbai, Dahisar with Balano and Driver.
We enjoyed the activities at the Theme Park and were thrilled. We made an exit from the park gate between 8:30pm and 9:00pm, with the last few from the park. We found that our Balano car’s tyre had issues [no air] and a nearby tyre mechanic was not available. There were very few people in the parking area and lights were going off one by one. By that time lights were also off in the area where our car was parked.
Jayesh from the Security team immediately came and analyzed the situation. Security team switched on the lights and the team (Jayesh Palande, Deepak Angre, Swapnil Surwanshi, Nitin Salunke, Ravi Dumna) guided and helped us in replacing the tyre. Within 30-40 min tyre issues got fixed and then the Security team ensured our trouble-free departure.
They all were Super Hero for that moment and raised the Customer Care mark very high.
A big Thanks to Jayesh and his team.
Read moreThey all were Super Hero for that moment and raised the Customer Care mark very high.
A big Thanks to Jayesh and his team.
