Imagicaa Begins Again! All Safety Measures followed as per Government Guidelines.
Check Park Operational Days & Timings to Plan your Visit
Imagicaa Theme Park & Novotel Stay are open.
- Is Theme park open on all days?
Imagicaa Theme park is now open on all Fridays, Saturdays, Sundays and public holidays. Please check Park Operational Days and timing before planning your trip to Imagicaa Theme Park. https://www.imagicaaworld.com/park-timings
- What happens to our pre-booked tickets incase there is another lockdown due to Covid-19?
Incase Government announces another Lockdown, Imagicaa offers flexibility to extend the validity of your tickets or refund as per the standard cancellation policy - 25% cancellation charges of the total amount.
- I need to cancel my tickets, what is the process?
You need to send an email at email@example.com with your ticket booking details. You can expect a response within 48 hours
- Is Imagicaa Water Park open? If not, when will it re-open?
Imagicaa Water Park is temporarily non-operational. Our efforts are to reopen it soon. Keep checking our website for regular updates.
- I had pre-booked Water park tickets during lockdown, since it’s not open yet, can I convert my Water Park tickets to Theme Park? What is the process?
Incase you wish to convert your Water park tickets into Theme park, please send us an email at firstname.lastname@example.org with your ticket booking details. You can expect a response within 48 hours
- I had pre-booked my tickets but did not book food coupons. How can I buy food coupons now?
You can buy food coupons directly at the park ticket counter.
- Are children allowed inside the park?
Yes, Children are allowed at Theme park. Children under 5 years of age get Free Entry. As per government guidelines, Children under 10 years and Senior Citizens above 65 years are advised to refrain from visiting the park
- I have Imagicaa coupons which have expired. Will we get refund or the validity will be extended?
. In case your coupons were valid to visit after Covid-19 lockdown period and expired before Imagicaa reopened then your validity of your coupons has been extended. Carry the coupons when you visit the park to redeem the offers. . Coupons which have expired by Oct 2020 will be valid to now use till 30th June, 2021. . Coupons which have expiry date between Nov 2020 – March 2021 will be valid to now use till 30th Sept, 2021
- How to extend Imagicaa passport?
You need to send an email at email@example.com with your Imagicaa passport details. You can expect a response within 48 hours
- Is Mask mandatory at the park?
Yes. Wearing mask is mandatory at the park
What are the safety measures taken at Theme Park for Covid-19?
We operate at limited capacity to maintain social distancing. Daily Park & Regular ride sanitization is done, we recommend to pre-book tickets online for contactless payment & easy access guest entry. Check this https://www.imagicaaworld.com/covid-measures/#safety_measures for all Safety measures taken at the park.
- Are the bookings open for April 2021 onwards?
Yes. Please check https://www.imagicaaworld.com/park-timings/ page for details related to park operational days
- Is it mandatory to book tickets online or can we book tickets directly on the spot at the park?
Tickets are available on both Online and at the park. However, Online bookings will assure savings upfront.