Terms & Conditions

• Save Flat 20% on Theme / Water Park Regular & Express tickets (General, Sr. Citizen, Pre-Schooler)
• The offer is only applicable for booking tickets online
• Tickets directly bought at the Park are priced higher
• Select your desired visit date while doing the transaction.
• Not Valid for visit on Deal days – Happy Tuesday, Wat-A-Wednesday, Add-ons & Packages
• We request you to avoid traveling and visiting public places which includes Imagicaa in case you have any symptoms related to any Covid-19 variants
• Aarogya Setu app is mandatory for the Park entry. This is to ensure safety for all staffs and guests at the park.
• The State of Maharashtra order states that all Guests either have taken single dose, be fully vaccinated or receive a negative COVID-19 test prior to entering Imagicaa.
• Face coverings are required for all Guests (ages 2 and up) while indoors, including on many attractions and in enclosed transportation vehicles, regardless of vaccination status.
• Guest body temperature will be checked using a contactless thermometer. If the body temperature found above 37 degrees Celsius / 98.6 degrees Fahrenheit , for the safety of yourself and the other guests you will be sent back & the entire booking will be extended for a future date without any additional charges
• As per government guidelines, Senior Citizens above 65 years of age, persons with co-morbidities, pregnant women & Children below the age of 10 years are advised to stay at home.
• In case of guest do not adhere to safety measures at the Park, Imagicaa holds the right of admission or to expel the guest from the Park premises for safety of all guests and employees without sighting any further reasons or explanations
• There Might be certain Rides & Attractions which will be non-operational due to Covid-19 Safety purpose and as directed by Government rules and regulations from time to time
• On successful payment, guest will receive a booking confirmation with booking details within 24 hours
• Guests will need to show the booking details email at Park admission to avail the entry
• Guests will be required to show their valid government ID card for booking confirmation and entry to the park during the day of visit
• In case of cancellation, standard cancellation charges of 25% of the bookings will be applicable
• Cancellations of entry tickets are permitted only up to 48 hours prior to the intended date of visit, and 25% cancellation charges shall be levied on the total price paid. No refunds are permitted if cancellations are made within 48 hours prior to the intended date of visit. Partial cancellations or modifications are not permitted.
• Any Refund requested will be processed subject to non-redemption within 10 Business days from receipt of requests.
• Request for visit date change will have to be intimated at least 48 hours prior to the date booked for. Charges for the same will be onwards of ₹199* for Theme Park and ₹99* for Waterpark (plus applicable taxes). For more details, reach out to us on 022 – 62552929 or email us at contactus@imagicaaworld.com
• Standard Imagicaa Parks' rules, regulations, terms and conditions apply. Check rules and regulations at https://www.imagicaaworld.com/rules-and-regulations/, https://www.imagicaaworld.com/terms-and-conditions/