Imagicaa Theme Park, Water Park & Snow Park is Temporarily Non-operational as per Government Guidelines.
For updates on exisiting ticket bookings & further details, Click to
Get a Callback between 9:30am to 6:30pm or email us on
contactus@imagicaaworld.com
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Due to the current Covid-19 situation, we are working with limited staff between 9:30am to 6:30pm. In case of any emergency please raise your concern for a call back using this form and we shall connect with you within 8 working hours or write to us at
contactus@imagicaaworld.com. We sincerely appreciate your patience. Thank you and see you soon at Imagicaa.
FAQs
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FAQS
- Is Theme park open on all days?
Imagicaa Theme park is now open on all Fridays, Saturdays, Sundays and public holidays. Please check Park Operational Days and timing before planning your trip to Imagicaa Theme Park. https://www.imagicaaworld.com/park-timings
- Is Imagicaa Water Park open?
Imagicaa Water Park is Now Open. It will be operational on all Fridays, Saturdays, Sundays and public holidays. Please check Park Operational Days and timing before planning your trip to Imagicaa Water Park.
https://www.imagicaaworld.com/park-timings
- Is Wave pool open inside Water Park?
Due to Government restrictions, Wave pool will be temporarily non-operational inside Water Park until further notice.
- Is Imagicaa Snow Park Open?
Snow Park is temporarily non-operational & will reopen soon. Stay Tuned!
- What happens to our pre-booked tickets incase there is another lockdown due to Covid-19?
Incase Government announces another Lockdown, Imagicaa offers flexibility to extend the validity of your tickets or refund as per the standard cancellation policy - 25% cancellation charges of the total amount.
- I am College Student. Due to Covid-19, I have not received my College Id card. How can I avail the College special offer?
In absence of Valid College Id card, Fee receipt of current year or College Id card of last year (2019-20) will be acceptable along with a Government Id proof.
- What is the eligibility criteria to avail College Special offer for Theme park and Water Park?
College Special offer is applicable for College students currently studying in Junior College (11th & 12th Std) or pursuing Under Graduation!
- I need to cancel my tickets, what is the process?
You need to send an email at contactus@imagicaaworld.com with your ticket booking details. You can expect a response within 48 hours
- I had pre-booked my tickets but did not book food coupons. How can I buy food coupons now?
You can buy food coupons directly at the park ticket counter.
- Are children allowed inside the park?
Yes, Children are allowed at Theme park. Children under 5 years of age get Free Entry. As per government guidelines, Children under 10 years and Senior Citizens above 65 years are advised to refrain from visiting the park
- I have Imagicaa coupons which have expired. Will we get refund or the validity will be extended?
. In case your coupons were valid to visit after Covid-19 lockdown period and expired before Imagicaa reopened then your validity of your coupons has been extended. Carry the coupons when you visit the park to redeem the offers.
. Coupons which have expired by Oct 2020 will be valid to now use till 30th June, 2021.
. Coupons which have expiry date between Nov 2020 – March 2021 will be valid to now use till 30th Sept, 2021
- How to extend Imagicaa passport?
You need to send an email at contactus@imagicaaworld.com with your Imagicaa passport details. You can expect a response within 48 hours
- Is Mask mandatory at the park?
Yes. Wearing mask is mandatory at the park
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What are the safety measures taken at Imagicaa for Covid-19?
We operate at limited capacity to maintain social distancing. Daily Park & Regular ride sanitization is done, we recommend to pre-book tickets online for contactless payment & easy access guest entry. Check this https://www.imagicaaworld.com/covid-measures/#safety_measures for all Safety measures taken at the Theme park & Water Park.
- Are the bookings open for April 2021 onwards?
Yes. Please check https://www.imagicaaworld.com/park-timings/ page for details related to park operational days
- Is it mandatory to book tickets online or can we book tickets directly on the spot at the park?
Tickets are available on both Online and at the park. However, Online bookings will assure savings upfront.
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