- Please follow ”Exit only” signs placed at wave pool ladders.
- Be aware of the depth of water before entering a pool.
- Strictly follow ”No diving” signs displayed around the aquatic device.
- Prolonged exposure to wave action may result in fatigue. Exercise caution in deep water.
- Please do not run around the park.
- Glass bottles or containers are not permitted in the park.
- Please follow the healthy swimming signage posted at the entrance to the park and in public restrooms that indicate the following:
- Please don’t swallow the pool water;
- Please change diapers in the bathroom, not pool side
- Please take children on frequent bathroom breaks;
- Please don’t swim when you have diarrhoea.
- Please wash hands with soap and water after bathroom breaks/diaper changing; and
- Please wash thoroughly before swimming.
- Signs indicating various height restrictions shall be displayed prior to the entrance to the park.
- Swimwear with zippers, buckles, rivets or metal ornamentation are not permitted. Expectant mothers are not permitted to take the rides. Eyeglasses must be securely affixed to riders with head straps.
- Never form chains.
- Riders must wait for the attendants start signal before starting the ride.
- Do not run, dive, stand, kneel, rotate or stop in the slide.
- At the end of the slide, obey all instructions by shutdown lane and exit quickly by walking to the end of your lane.
- Do not cross lanes on exiting. Be cautious walking as surface is very slippery. For safety reasons, pregnant women and persons with heart conditions or back trouble should not ride this slide. Do not block the end of the slide.
- Is Imagicaa open?
Imagicaa Theme, Water, Snow Park & Novotel stay is Open All Days. Check park operational Timings Here while planning your trip to Imagicaa
- Are there any pre-booking offers?
Choose from a wide range of our offers & save more by pre-booking tickets / add-ons online. Checkout the below link for the latest offers! https://www.imagicaaworld.com/tickets-and-offers/
- I have Imagicaa coupons which have expired. Will we get refund or the validity will be extended?
We are committed to ensuring our guests experience the flexibility of their visit. Please send us an email at contactus@imagicaaworld.com with your Coupon details & Mobile Number or reach out to us on 022-62552929
- I need to cancel my tickets, what is the process?
You need to send an email at contactus@imagicaaworld.com with your ticket booking details or reach out to us on 022-62552929
- How to extend Imagicaa passport?
You need to send an email at contactus@imagicaaworld.com with your ticket booking details or reach out to us on 022-62552929
- What are the safety measures taken at Imagicaa for Covid-19?
We operate at limited capacity to maintain social distancing. Daily Park & Regular ride sanitization is done, we recommend to pre-book tickets online for contactless payment & easy access guest entry. Check this https://www.imagicaaworld.com/covid-measures/#safety_measures for all Safety measures taken at the park.