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Imagicaa Lockdown Updates – Let’s Talk Maintenance and Safety

Summer season in India is usually chalked out for travel and tourism operators. All efforts are directed towards welcoming tourists from all spheres. But right in the midst of prepping for the season this March, the COVID-19 pandemic changed the dynamics of all industries with maximum impact seen on the travel and tourism sector. The continuing spread of coronavirus in various parts of the country specifically the Maharashtra region, led to the lockdown extending beyond the stipulated time of mid-April. Currently, there lies wavering hope in regards to the opening dates of tourist spots.

 

 

The mood in the past 6 weeks has that been of contemplation. As an attraction operator, Imagicaa has used the time wisely. Keywords being, ‘Functionally Operative’. Right from taking steps to ensure the health and safety of any remaining on-ground staff to keeping the operations in good shape, we tell you how!

 

Park Maintenance and Restoration

 

This unprecedented downtime has an upside. Having the park free of guests has provided Imagicaa an opportunity to perform maintenance checks for all the rides and attractions that would otherwise be subjected to scheduled maintenance during regular park operation time. Keeping the ride operational at regular intervals has long term benefits i.e. prevent stagnation and corrosion. Restoration work including replacement of wear and tear ride parts, peeling of wall colour, surface alignment, etc. has also been undertaken. Apart from this, maintaining the beauty of the place is no ordinary feat. A small army of gardeners are carrying on with their duty of caring for the trees, plants that add to the visual appeal of the place.

 

Guest and Staff Safety Primal

 

While most of us have been staying indoors, being safe; a percentage of Imagicaa’s operational staff has been visiting the park regularly. As an organization, Imagicaa is committed towards the health and safety of staff members particularly those dedicated towards park maintenance standards under these dire circumstances. Precautionary measures outlined and implemented at the park way before the nationwide lockdown was initiated, still is in effect. Thermal screenings at entry points to probe for any COVID-19 related symptoms for staff members visiting is mandatory along with facemasks. Adherence to hand washing at regular intervals and implementation of sanitization protocols is being regulated. These practices will be continued even when the park re-opens along with other safety measures charted as per government and health regulatory bodies.

 

Operation Clean Sweep

 

The old adage ‘Cleanliness counts! Everywhere’ has gained prominence in current times. Imagicaa has deployed a section of its ground staff towards rigorous cleaning of the park premises and all elements within it. Reason being surfaces be it rides, tables, handrails, ride seats, or even our own hands can be source of contamination. For this very reason, sanitization at regular intervals via stronger disinfectants is being administered. Sanitizers for staff members have been made available for hand cleansing. Staff members are being encouraged to use them often. Cleaning is a standard operating procedure and an extension of the park maintenance aspect. This SOP with an added layer of sanitization measures has become extremely vital from health and safety perspective. As and when the park re-opens, this parameter will be focused on deeply because the safety parameter threshold has risen.

 

Let’s Not Forget Social Distancing

 

The term ‘Social Distancing’ originated as a result of the pandemic. A term that was unheard of, until now. But, the human behaviour at large has been modified because of it. Exercising caution, staff members currently reporting for operational work have been advised to reduce social interaction amongst one another. In order to reduce the possibility of transmission, they need to communicate with each other by keeping a 1.5 metre distance, prevent touching of surfaces etc. The hard truth is that ‘social distancing’ is here to stay. Continual practice of social distancing norms will be seen when the park re-opens, maybe in greater lengths than what it is today.

 

To summarise, COVID-19 has defined a ‘New Normal’ for us by challenging the human lifestyle in multiple ways and testing people’s ability for adaptation. As the world including Imagicaa is slowly embracing this change, a period of uncertainty looms on when this unparalleled source of entertainment destination will reopen.

 

Along with this uncertainty, several questions linger too. Questions pertaining to guest safety such as – Will the parks be safe post reopening? What measures are being taken to ensure guest safety? What additional changes can guests expect? What new regulations will be in place? Well, stay tuned as we bring more detailed updates on Imagicaa’s re-opening measures.

 

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For queries email us on contactus@imagicaaworld.com or click to Get a Callback or call our customer care representative on 022 – 62552929, between 09:00 am to 09:00 pm on all days

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Terms & Conditions

  • Decisions made by Imagicaa Management are final and binding.
  • If shortlisted, carry a valid Government-issued ID card that matches the name on their registration form.
  • Theme Park express tickets and buffet lunch at Imagicaa Capital Restaurant for you + 1 additional person will be provided
  • Entries that follow all the rules will be considered. Failure to comply will result in a ban from all future collaborations.
  • Reels posted and submission categories will be cross-verified
  • You can film a reel for any one submission category. Repeat Entries will not be considered.
  • Any entries made by fake/dummy accounts will not be considered.
  • Only reels will be considered official entries
  • Private account entries will not be considered
  • Reel/Video duration should be up to 90 seconds in duration
  • You DON’T need to invite @imagicaaworld to collaborate on reels.
  • Always tag @imagicaaworld in posts, and do not tag any other brands in the same post.
  • If needed, ride names must be copied from the official website.
  • Videos must be of high resolution.
  • Ensure that on the day of posting (20th October 2024), the reel link and video file are uploaded on the Reel Submission Form on the same day. This form is open for 24 hours only.
  • The brand reserves the right to use the content across its digital platforms, provided it adheres to brand guidelines.
  • Participation certificates must be collected at the ticketing counter during your park visit.
  • Certain rides and areas have filming restrictions. Below are all the filming details

 

RidesChest StrapHand Strap360 camera with hand strapAny equipment with a stick attachmentHead Strap
Nitro     
Gold Rush Express     
Dare 2 Drop    – subject to approval 
Deep Space     
Scream Machine     
Indoor AttractionsFilming is allowed till the pre-show area
DronesFilming is allowed in the Imagicaa Square + Lagoon Area. Strictly not allowed in the ride peripheries

Please Note: The on-ground park safety team will make the final call on all filming equipment.

One Magic Pass is valid for one person only. Simply choose any 4 out of the 7 available parks to visit and present your physical pass at the entrance.

ParksLocationPark Timing
Imagicaa Theme ParkKhopoli near Lonavala10:45 AM to 7:30 PM
Imagicaa Water ParkKhopoli near Lonavala10:30 AM to 5:30 PM
WetNJoy Water ParkLonavala10:00 AM – 06:00 PM
WetNJoy Amusement ParkLonavalaClosed in monsoon season
WetNJoy Water ParkShirdi10:30 AM – 05:30 PM
SaiTeerth Devotional Theme ParkShirdi10:00 AM – 06:00 PM
Aqua Imagicaa Water ParkSurat10:00 AM to 6:00 PM (Temporarily Closed)*
 Note: Park Timings are subject to change, so prior to visit always check respective park website for up to date information.

Enjoy multi-park access and receive 2 food vouchers with 20% off on purchases between ₹400 and ₹1000, plus 1 retail voucher with 20% off on a minimum purchase of ₹350 per transaction

Yes with every Magic Pass you get
  • 2 Food Vouchers with 20% discount on minimum purchase of ₹400 and maximum ₹1000 excluding MRP items
  • 1 Retail Voucher with 20% Discount on a minimum purchase of ₹350 on a single bill per transaction
  • 1 Photo Souvenir Voucher with 20% Discount

Before chosen visit date, check respective park website for children’s entry policy

Magic Pass allows one visit per chosen park and you can opt to visit same park multiple times

Magic Pass is not valid on blackout dates listed below or any future special events* listed on the park’s website
  • Imagicaa Theme Park – Anniversary Bash, NYE
  • Imagicaa Water Park – Holi
  • WetNJoy Water Park and Amusement Park, Lonavala – NYE, Holi
  • WetNJoy Water Park Shirdi – Holi
  • Aqua Imagicaa Water Park, Surat – Holi

Your Magic Pass will be valid for one full year from when date of purchase

You can buy a new Magic Pass to enjoy all the benefits, as it cannot be renewed once it expires.

Step 1
Purchase your Magic Pass from any of the listed parks
Step 2
Choose to visit your choice of park on same date as per convenience
Step 3
Enjoy your fun filled adventures on selected visit date
Step 4
Choose to visit any park of choice as per convenience on a later date

Yes, simply pay the difference between the park’s regular ticket and Magic Pass to upgrade.

Yes, you can upgrade your Magic Pass regular access to an Express ticket by paying the nominal park-specific upgrade fee

If the Magic Pass goes missing or is stolen, it can be reissued for a fee of ₹200.

Magic Pass does not allow access to third party attractions and cannot be availed to purchase any MRP food and beverage items

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Due to the current Covid-19 situation, we are working with limited staff between 09:00 am to 09:00 pm In case of any emergency please raise your concern for a call back using this form and we shall connect with you within 8 working hours or write to us at contactus@imagicaaworld.com. We sincerely appreciate your patience. Thank you and see you soon at Imagicaa.