Testimonials from our Happy Guests

Hiiii Imagicaa,

Me & my friends visited Imagicaa 1st time. It is the best amusement park in India. It was an enjoyable day. I loved all rides and Attractions but specially best rides & attractions were Rajasaurus, Deep space, I For India, Nitro, scream machine & Gold rush Express. The best thing was all age groups can enjoy Imagicaa.

The staff was so helpful as specially one of your staff Mr.Mahesh Jadhav sir, they were so welcoming & they helped us give a proper direction to complete all rides and attractions thank you so much sir and thanks to Imagicaa.

We will visit again & again and also informed to my friends & family to visit Imagicaa.

Thank you.
- Raj Mhatre

Greetings from JW Group !!!

I am Highly delighted to inform you that with our group of 330 people yesterday we visited your facility for a day's Picnic & the experience shared by our group members about your facility was awesome.

The food quality/cleanliness/rides & other travel board was very good.

To the last mile me along with our Sr Members at the Pool side bar/kitchen were very happy about the service catered & Special Thanks to :

1) Ms Ishwari - Excellent
2) Ms Apeksha - Excellent
3) Mr Pramod - Very Good.

Please convey them our Regards.

Kudos - Looking Forward to some exciting time in Near Future.

Hi, my name is Hradesh Rai and I came to visit Imagicaa from Bhopal, Madhya pradesh. This mail is regarding my visit on 30th July 2023, in simple word's I would just like to say a day well spent. I visited the place with my wife and few friends, we all had a great time at the park, the Ambiance of the place is great, the Quality and safety of the rides is Amazing, the food quality and hygiene and most important the sincere management and Supporting Staff.

I would specially like to mention about one incident, today my wife lost one of her Gold earring during Scream Machine ride, we informed to the supporting staff about it and they were very much supportive in our search, when we were unable to find it the staff took my contact details and assured me to keep looking for it and to return if the find the earring, we then left the area and moved ahead and to our great luck today, we received the call within an hour from one of the staff member informing me that they found the jewellery nearby ride area and asked me to collect it, after some formalities the staff returned me the lost item.

Although we had great experience with the staff throughout the premises but I would specially like to mention and thank few staff members who helped us in our search.

1.Satesh Bhalerao
2.Rohit Gaikwad
3.Tejas Gurav
4.Madhuri Malusare


Thank you all for your sincere and genuine efforts.

Hello Imagicaa Water Park Team,

Very Very Big Water Park. All Rides Are Awesome and Very Clean Water Park. Wave Pool is very Big. Ammos restaurant staff Sandip Mangle gave very good deal for food. Unlimited buffet is very reasonable price. I am again coming with my family.

Thank You.

I would like to extend a warm thank you for helping us to make the event such a great success. The hotel played a key role in the event's success. Got to witness the professionalism and services of the hotel staff first-hand during this event. Everything right from the check-in process, to room hygiene, and banquet/buffet arrangements, the staff deserves a mention.

Special thanks to Head Chef Ganesh, Shubham & Amit from the F&B team for accommodating our request on making arrangements, for the Exeltis team on-the-go breakfast boxes, and fasting food items for my team observing Ramzan and Navratri festivals. Special thanks to, Akshay, Sonu, and the entire front office team, their support made the check-in process smooth and it was highly appreciated by everyone. The hygiene and cleanliness of the rooms were very well maintained.

Theme park visits also went smoothly due to ticketing and food coupons being arranged by the theme park team very well. Thanks again for such warm and wonderful hospitality!!

Me and friends visited Imagicaa for the 4th time but it still excited me as if we are visiting it for the first time. It is always fun visiting Imagicaa.
It is The best amusement park in India. There are so many rides we enjoyed. Major attraction I loved was nitro, scream machine ,dare 2 drop, rajasaurus river ride. The best thing about Imagicaa is that it is open for all age groups.
The staff of Imagicaa was so helpful and so kind specially Mahesh jadhav sir they were so welcoming and kind towards us and they helped us in all possible ways. He surely made our day amazing at Imagicaa 😊 It was really a pleasure at Imagicaa, had a great day! Will surely visit again

Hii Imagicaa ,
Today, we had come to Imagicaa. Nice experience of all rides & attractions . We did all rides. Wrath of the god's show is very unique show and Dr.Chandra and Mr .Kiran very nicely explained peace of harmony.
We will definitely visit again👌✌

Hi ImagicaaWorld Team,
Me and my family visited/enjoyed the Theme Park on 28th Jan 2023. Few things to mention which made our visit safe/wonderful. We traveled to Imagicaa from Mumbai, Dahisar with Balano and Driver.
We enjoyed the activities at the Theme Park and were thrilled. We made an exit from the park gate between 8:30pm and 9:00pm, with the last few from the park. We found that our Balano car’s tyre had issues [no air] and a nearby tyre mechanic was not available. There were very few people in the parking area and lights were going off one by one. By that time lights were also off in the area where our car was parked.
Jayesh from the Security team immediately came and analyzed the situation. Security team switched on the lights and the team (Jayesh Palande, Deepak Angre, Swapnil Surwanshi, Nitin Salunke, Ravi Dumna) guided and helped us in replacing the tyre. Within 30-40 min tyre issues got fixed and then the Security team ensured our trouble-free departure.
They all were Super Hero for that moment and raised the Customer Care mark very high.
A big Thanks to Jayesh and his team.

I along with my friends visited Imagicaa Theme Park just yesterday and had an amazing and memorable time over there. I am writing this to give a review about the customer service we received from your entity staff over there. Each and every detail about the entire trip was guided by Mr. Mahesh Jadhav in an excellent manner to us and it was ensured that we experience all the major rides and attractions at the park. Entire experience of us was unforgettable and we'll certainly visit Imagicaa again.

Hello team, Just wanted to say that we had wonderful experience at Imagicaa yesterday (12 Jan) and this was mainly because of Satesh. He was with us for the whole day guiding us and helping with various things. He would plan ahead and suggest what next. There were multiple requests from kids and all were fulfilled by Satesh. He exhibited very high standards of customer service and satisfaction. We all have got lovely memories of our day at Imagicaa.

It was great experience to coming to Imagicaa on my 18th Birthday. This time I came with my family and all facilities and arrangement was so good like there where rides for all age groups. No one will get bored here. No matter how many times you come here, it is always less. Thank you Imagicaa and team to celebrate my birthday to the best....

Thank you Novotel and Imagicaa team for looking after us so well .Staff is so courteous and polite , they looked after our every need promptly. Enjoyed the delicious food at the hotel. Don’t miss out on mushroom risotto and paneer chilli. break fast had very good spread .We stayed in Deluxe rooms which were spacious and clean . Rides at imagicaa were superb and even elders can enjoy them . My mom who is 80 yrs of age did all indoor rides . They provide golf carts to elders too. India darshan and alibaba were awesome rides . Water park’s wave pool is very good . Snow park has snow fall too which was great fun . Pizza at water park is highly recommend . Thank you for memorable weekend Novotel and Imagicaa. 💕👍

We loved our experience at the waterpark and so did our employees and their families. Inspite of so many last moment changes Linus and Girish accommodated each of our requests. The entire group left with a smiling face which was in itself a huge success. We are so glad we had chosen Imagicaa for our Family Day event. Kudos to the entire team. My regards for handling the group so efficiently. Thanks a ton!

Thank you so much for all your support for our visit to Imagicaa. Though we got inside a bit late due to traffic but it was great fun. Specially kids enjoyed a lot. Rides were awesome, overall infra, maintenance and cleanliness was superb. I have seen Singapore’s Universal studio and I could see the similar level of standard here. Your suggestion to go for express ticket was great. Because of that we could see the entire park. We would recommend our friends to visit Imagica. Once again, thank you so much for everything. It was a great experience for all of us.

We wish to express our sincere thanks for providing enjoyable time and delicious food during our staff picnic on Saturday, 20th July 2019.
All the employees have praised your hospitality and support during the picnic.
We will cherish these moments for long time and would like to visit again in the future.

I want to take my time out and give your customer service a big thumbs up and appreciation. You provided accurate info about every particular thing i wanted to know. Had a very enjoyable day at Imagicaa. Kudos guys! Best day of my life spent in Imagicaa!.Many executives i had word with few names i remember sagar, pankaj, preeti and many more they were always ready to help!
Keep it up guys!! Thanks Imagicaa for making my anniversary a memorable one.

We visited Imagicaa on occasion of our first wedding anniversary. It was a great experience. We felt we were in some different world all together. Everything was fantastic. We loved the parade. Thanks Imagicaa team for making this so memorable.

We had a very nice experience at Imagicaa. Your warm hospitality will be remembered by the Girnar family. We admire your team’s ability to manage such a large crowd with discipline, co-ordination and friendliness. It is these traits that make your team handle so many group activities and still make them fun-filled. There is truly a lot to be learnt from your team work.

Thank you for organizing this event very well. Our Management was extremely happy with your hospitality. We enjoyed our picnic and feedback was extremely encouraging from our staff members. The rides, ambience, quality of food, staff members, hospitality – everything was just perfect.

I am writing this mail today to appreciate all the team members of Imagicaa who made our day MEMORABLE. All the arrangements right from getting ticket copies, all the coupons, snow park arrangements, security, food arrangements everything was just superb!

It was really a great experience and good place to enjoy one complete day with kids. There are ample rides & it's really difficult to experience all rides in one day. So it is advised to reach early around 10am. Weekends are normally crowded but not so much on our day of visit. 'Nitro' is super fun, bet you sit in front seat! Do buy the photo pass it's really worth it and one get good clicks of entire family by professional photographers.

I visited waterpark with my friends and very well maintained water park near khopoli area..awesome rides specially loopy woopy and mat racer ride were so coollll.

While going for Mr India show, I left my mobile at a bench near it. After sometime, I came looking for it and to my surprise, one of the staff of Imagicaa was waiting there for the owner to claim the mobile. The responsible act of Mr Dyaneshwar Khodagale was indeed a pleasant surprise.

I visited lots of amusement park in America, London, Singapore and Malaysia but Imagicaa is the best amusement park in India. I visited last week with my family and I really enjoyed, spl. Scream Machine, Nitro and Deep Space [...] very safe rides, reasonable price compare to other countries amusement park [...]

It was Truly an Delightful Experience for all of us !!! because of you & your Entire teams Amazing Hospitality we are able to do our 2 days’ event successfully without any single complaint. Kudos to all of you.

A big thank you. Great job done. Much appreciated. All the parents were really happy. Many came for the first time and they all have decided to go visit more. Once again thank you so much.

[Ed. note: our guests enjoyed a personalised birthday party at Imagicaa]

Visited Imagicaa theme park last Saturday on 9th September with my 4 friends, really enjoyed the experience. Would like to appreciate all the staff members of Imagicaa Theme Park especially girl named Poonam Jadhav from Red Bonnet. She was very helpful and guided us in a very polite way that we usually don't get to see. You guys are lucky to have such staff members.

We were awed by amazing rides & mesmerized by themed shows which were curated to perfection. What really makes Imagicaa an ideal theme park for adults and children alike is its friendly and caring staff who were always happy to help with a smile as and when required.

Hello team,
This was to present that we, a group of 10 from Mumbai enjoyed your ride by the name Mr. India. Moreover, Nilesh from your r&a dept was pretty hospitable & courteous when there was a massive crowd & yet managed to ensure smooth flow of functioning.
Thanks,