For queries email us on contactus@imagicaaworld.com
 or Click to Get a Callback or call our customer care
representative on 022 – 62552929, between 09:00 am
to 09:00 pm on all days.
Search
Search

Testimonials from our Happy Guests

We love hearing from our guests. If you've got something to say, get in touch over social media - InstagramFacebookTwitter or Email.

Adv. Akshay Bramhane

I am writing to express my sincere appreciation for the exceptional experience my friends and I had during our recent visit to Imagicaa Theme Park. Our time spent at the park was truly magical and unforgettable, thanks to Aditi More from the Department Operations, your outstanding management and hospitality.
.
I want to extend my heartfelt gratitude for the invaluable assistance and guidance she provided us throughout our visit. her dedication to ensuring that we had a memorable and enjoyable experience did not go unnoticed. her kindness and warmth made us feel welcome and cared for, allowing us to explore the park with ease and excitement..
.
Her exemplary service and genuine concern for her guests exemplify the highest standards of hospitality. It is evident that she take great pride in her work, and your passion for creating wonderful memories for visitors like us shines through in everything you do..
.
I firmly believe that her exceptional performance merits recognition and commendation. her professionalism, attentiveness, and kindness truly set you apart, and I have no doubt that she deserve nothing less than a promotion in her role at Imagicaa Theme Park..
.
Once again, thank you from the bottom of my heart for making our visit to Imagicaa Theme Park an unforgettable one. her exemplary service has left a lasting impression on me, and I look forward to returning to the park in the near future..
.
Warm regards,.
.
Adv. Akshay Bramhane.
B.L.S, L.L.B ( GLC), LLM (SLS Pune)..
D.C.L, C.C.I,.
P.G.HUMAN RIGHTS..
Advocate of Bombay High Court.

Jitender Chauhan

Greetings from JW Group !!!

I am Highly delighted to inform you that with our group of 330 people yesterday we visited your facility for a day’s Picnic & the experience shared by our group members about your facility was awesome.

The food quality/cleanliness/rides & other travel board was very good.

To the last mile me along with our Sr Members at the Pool side bar/kitchen were very happy about the service catered & Special Thanks to :

1) Ms Ishwari – Excellent
2) Ms Apeksha – Excellent
3) Mr Pramod – Very Good.

Please convey them our Regards.

Kudos – Looking Forward to some exciting time in Near Future.

Raj Mhatre

Hiiii Imagicaa,

Me & my friends visited Imagicaa 1st time. It is the best amusement park in India. It was an enjoyable day. I loved all rides and Attractions but specially best rides & attractions were Rajasaurus, Deep space, I For India, Nitro, scream machine & Gold rush Express. The best thing was all age groups can enjoy Imagicaa.

The staff was so helpful as specially one of your staff Mr.Mahesh Jadhav sir, they were so welcoming & they helped us give a proper direction to complete all rides and attractions thank you so much sir and thanks to Imagicaa.

We will visit again & again and also informed to my friends & family to visit Imagicaa.

Thank you.
– Raj Mhatre

Hradesh Rai

Hi, my name is Hradesh Rai and I came to visit Imagicaa from Bhopal, Madhya pradesh. This mail is regarding my visit on 30th July 2023, in simple word’s I would just like to say a day well spent. I visited the place with my wife and few friends, we all had a great time at the park, the Ambiance of the place is great, the Quality and safety of the rides is Amazing, the food quality and hygiene and most important the sincere management and Supporting Staff.

I would specially like to mention about one incident, today my wife lost one of her Gold earring during Scream Machine ride, we informed to the supporting staff about it and they were very much supportive in our search, when we were unable to find it the staff took my contact details and assured me to keep looking for it and to return if the find the earring, we then left the area and moved ahead and to our great luck today, we received the call within an hour from one of the staff member informing me that they found the jewellery nearby ride area and asked me to collect it, after some formalities the staff returned me the lost item.

Although we had great experience with the staff throughout the premises but I would specially like to mention and thank few staff members who helped us in our search.

1.Satesh Bhalerao
2.Rohit Gaikwad
3.Tejas Gurav
4.Madhuri Malusare


Thank you all for your sincere and genuine efforts.

Govardhan Solanki

Hello Imagicaa Water Park Team,

Very Very Big Water Park. All Rides Are Awesome and Very Clean Water Park. Wave Pool is very Big. Ammos restaurant staff Sandip Mangle gave very good deal for food. Unlimited buffet is very reasonable price. I am again coming with my family.

Thank You.

Prajakta Bhide - Exeltis India (Ordain Healthcare Global Pvt Ltd)

I would like to extend a warm thank you for helping us to make the event such a great success. The hotel played a key role in the event’s success. Got to witness the professionalism and services of the hotel staff first-hand during this event. Everything right from the check-in process, to room hygiene, and banquet/buffet arrangements, the staff deserves a mention.

Special thanks to Head Chef Ganesh, Shubham & Amit from the F&B team for accommodating our request on making arrangements, for the Exeltis team on-the-go breakfast boxes, and fasting food items for my team observing Ramzan and Navratri festivals. Special thanks to, Akshay, Sonu, and the entire front office team, their support made the check-in process smooth and it was highly appreciated by everyone. The hygiene and cleanliness of the rooms were very well maintained.

Theme park visits also went smoothly due to ticketing and food coupons being arranged by the theme park team very well. Thanks again for such warm and wonderful hospitality!!

Aman Alagh

Me and friends visited Imagicaa for the 4th time but it still excited me as if we are visiting it for the first time. It is always fun visiting Imagicaa.
It is The best amusement park in India. There are so many rides we enjoyed. Major attraction I loved was nitro, scream machine ,dare 2 drop, rajasaurus river ride. The best thing about Imagicaa is that it is open for all age groups.
The staff of Imagicaa was so helpful and so kind specially Mahesh jadhav sir they were so welcoming and kind towards us and they helped us in all possible ways. He surely made our day amazing at Imagicaa 😊 It was really a pleasure at Imagicaa, had a great day! Will surely visit again

Rajesh Divade

Hii Imagicaa ,
Today, we had come to Imagicaa. Nice experience of all rides & attractions . We did all rides. Wrath of the god’s show is very unique show and Dr.Chandra and Mr .Kiran very nicely explained peace of harmony.
We will definitely visit again👌✌

Pratik Kange

Hi ImagicaaWorld Team,
Me and my family visited/enjoyed the Theme Park on 28th Jan 2023. Few things to mention which made our visit safe/wonderful. We traveled to Imagicaa from Mumbai, Dahisar with Balano and Driver.
We enjoyed the activities at the Theme Park and were thrilled. We made an exit from the park gate between 8:30pm and 9:00pm, with the last few from the park. We found that our Balano car’s tyre had issues [no air] and a nearby tyre mechanic was not available. There were very few people in the parking area and lights were going off one by one. By that time lights were also off in the area where our car was parked.
Jayesh from the Security team immediately came and analyzed the situation. Security team switched on the lights and the team (Jayesh Palande, Deepak Angre, Swapnil Surwanshi, Nitin Salunke, Ravi Dumna) guided and helped us in replacing the tyre. Within 30-40 min tyre issues got fixed and then the Security team ensured our trouble-free departure.
They all were Super Hero for that moment and raised the Customer Care mark very high.
A big Thanks to Jayesh and his team.

Krunal Shah

I along with my friends visited Imagicaa Theme Park just yesterday and had an amazing and memorable time over there. I am writing this to give a review about the customer service we received from your entity staff over there. Each and every detail about the entire trip was guided by Mr. Mahesh Jadhav in an excellent manner to us and it was ensured that we experience all the major rides and attractions at the park. Entire experience of us was unforgettable and we’ll certainly visit Imagicaa again.

Manish Rathod

Hello team,Just wanted to say that we had wonderful experience at Imagicaa yesterday (12 Jan) and this was mainly because of Satesh. He was with us for the whole day guiding us and helping with various things. He would plan ahead and suggest what next. There were multiple requests from kids and all were fulfilled by Satesh. He exhibited very high standards of customer service and satisfaction. We all have got lovely memories of our day at Imagicaa.

Dhruv Suri

It was great experience to coming to Imagicaa on my 18th Birthday. This time I came with my family and all facilities and arrangement was so good like there where rides for all age groups. No one will get bored here. No matter how many times you come here, it is always less. Thank you Imagicaa and team to celebrate my birthday to the best….

Manjusha

Thank you Novotel and Imagicaa team for looking after us so well .Staff is so courteous and polite , they looked after our every need promptly. Enjoyed the delicious food at the hotel. Don’t miss out on mushroom risotto and paneer chilli. break fast had very good spread .We stayed in Deluxe rooms which were spacious and clean . Rides at imagicaa were superb and even elders can enjoy them . My mom who is 80 yrs of age did all indoor rides . They provide golf carts to elders too. India darshan and alibaba were awesome rides . Water park’s wave pool is very good . Snow park has snow fall too which was great fun . Pizza at water park is highly recommend . Thank you for memorable weekend Novotel and Imagicaa. 💕👍
water-park-new-slides