Imagicaa Theme Park, Water Park & Snow Park is Temporarily Non-operational as per Government Guidelines.
For updates on exisiting ticket bookings & further details, Click to Get a Callback
between 9:30am to 6:30pm or email us on email@example.com
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Due to the current Covid-19 situation, we are working with limited staff between 9:30am to 6:30pm. In case of any emergency please raise your concern for a call back using this form and we shall connect with you within 8 working hours or write to us at firstname.lastname@example.org
. We sincerely appreciate your patience. Thank you and see you soon at Imagicaa.
- Is Theme park open on all days?
Imagicaa Theme park is now open on all Fridays, Saturdays, Sundays and public holidays. Please check Park Operational Days and timing before planning your trip to Imagicaa Theme Park. https://www.imagicaaworld.com/park-timings
- Is Imagicaa Water Park open?
Imagicaa Water Park is Now Open. It will be operational on all Fridays, Saturdays, Sundays and public holidays. Please check Park Operational Days and timing before planning your trip to Imagicaa Water Park.
- Is Wave pool open inside Water Park?
Due to Government restrictions, Wave pool will be temporarily non-operational inside Water Park until further notice.
- Is Imagicaa Snow Park Open?
Snow Park is temporarily non-operational & will reopen soon. Stay Tuned!
- What happens to our pre-booked tickets incase there is another lockdown due to Covid-19?
Incase Government announces another Lockdown, Imagicaa offers flexibility to extend the validity of your tickets or refund as per the standard cancellation policy - 25% cancellation charges of the total amount.
- I am College Student. Due to Covid-19, I have not received my College Id card. How can I avail the College special offer?
In absence of Valid College Id card, Fee receipt of current year or College Id card of last year (2019-20) will be acceptable along with a Government Id proof.
- What is the eligibility criteria to avail College Special offer for Theme park and Water Park?
College Special offer is applicable for College students currently studying in Junior College (11th & 12th Std) or pursuing Under Graduation!
- I need to cancel my tickets, what is the process?
You need to send an email at email@example.com with your ticket booking details. You can expect a response within 48 hours
- I had pre-booked my tickets but did not book food coupons. How can I buy food coupons now?
You can buy food coupons directly at the park ticket counter.
- Are children allowed inside the park?
Yes, Children are allowed at Theme park. Children under 5 years of age get Free Entry. As per government guidelines, Children under 10 years and Senior Citizens above 65 years are advised to refrain from visiting the park
- I have Imagicaa coupons which have expired. Will we get refund or the validity will be extended?
. In case your coupons were valid to visit after Covid-19 lockdown period and expired before Imagicaa reopened then your validity of your coupons has been extended. Carry the coupons when you visit the park to redeem the offers.
. Coupons which have expired by Oct 2020 will be valid to now use till 30th June, 2021.
. Coupons which have expiry date between Nov 2020 – March 2021 will be valid to now use till 30th Sept, 2021
- How to extend Imagicaa passport?
You need to send an email at firstname.lastname@example.org with your Imagicaa passport details. You can expect a response within 48 hours
- Is Mask mandatory at the park?
Yes. Wearing mask is mandatory at the park
What are the safety measures taken at Imagicaa for Covid-19?
We operate at limited capacity to maintain social distancing. Daily Park & Regular ride sanitization is done, we recommend to pre-book tickets online for contactless payment & easy access guest entry. Check this https://www.imagicaaworld.com/covid-measures/#safety_measures for all Safety measures taken at the Theme park & Water Park.
- Are the bookings open for April 2021 onwards?
Yes. Please check https://www.imagicaaworld.com/park-timings/ page for details related to park operational days
- Is it mandatory to book tickets online or can we book tickets directly on the spot at the park?
Tickets are available on both Online and at the park. However, Online bookings will assure savings upfront.
Testimonials from our Happy Guests
We love hearing from our guests. If you've got something to say, get in touch over social media or email.
Bhasker Joshi, Hari Krishna Group
We wish to express our sincere thanks for providing enjoyable time and delicious food during our staff picnic on Saturday, 20th July 2019.
All the employees have praised your hospitality and support during the picnic.
We will cherish these moments for long time and would like to visit again in the future.
I want to take my time out and give your customer service a big thumbs up and appreciation. You provided accurate info about every particular thing i wanted to know. Had a very enjoyable day at Imagicaa. Kudos guys! Best day of my life spent in Imagicaa!.Many executives i had word with few names i remember sagar, pankaj, preeti and many more they were always ready to help!
Keep it up guys!! Thanks Imagicaa for making my anniversary a memorable one.
We visited Imagicaa on occasion of our first wedding anniversary. It was a great experience. We felt we were in some different world all together. Everything was fantastic. We loved the parade. Thanks Imagicaa team for making this so memorable.
We had a very nice experience at Imagicaa. Your warm hospitality will be remembered by the Girnar family. We admire your team’s ability to manage such a large crowd with discipline, co-ordination and friendliness. It is these traits that make your team handle so many group activities and still make them fun-filled. There is truly a lot to be learnt from your team work.
Thank you for organizing this event very well. Our Management was extremely happy with your hospitality. We enjoyed our picnic and feedback was extremely encouraging from our staff members. The rides, ambience, quality of food, staff members, hospitality – everything was just perfect.
I am writing this mail today to appreciate all the team members of Imagicaa who made our day MEMORABLE. All the arrangements right from getting ticket copies, all the coupons, snow park arrangements, security, food arrangements everything was just superb!
It was really a great experience and good place to enjoy one complete day with kids. There are ample rides & it's really difficult to experience all rides in one day. So it is advised to reach early around 10am. Weekends are normally crowded but not so much on our day of visit. 'Nitro' is super fun, bet you sit in front seat! Do buy the photo pass it's really worth it and one get good clicks of entire family by professional photographers.
I visited waterpark with my friends and very well maintained water park near khopoli area..awesome rides specially loopy woopy and mat racer ride were so coollll.
While going for Mr India show, I left my mobile at a bench near it. After sometime, I came looking for it and to my surprise, one of the staff of Imagicaa was waiting there for the owner to claim the mobile. The responsible act of Mr Dyaneshwar Khodagale was indeed a pleasant surprise.
I visited lots of amusement park in America, London, Singapore and Malaysia but Imagicaa is the best amusement park in India. I visited last week with my family and I really enjoyed, spl. Scream Machine, Nitro and Deep Space [...] very safe rides, reasonable price compare to other countries amusement park [...]
Devendra Kasture, Netafim
It was Truly an Delightful Experience for all of us !!! because of you & your Entire teams Amazing Hospitality we are able to do our 2 days’ event successfully without any single complaint. Kudos to all of you.
A big thank you. Great job done. Much appreciated. All the parents were really happy. Many came for the first time and they all have decided to go visit more. Once again thank you so much.
[Ed. note: our guests enjoyed a personalised birthday party at Imagicaa]
Visited Imagicaa theme park last Saturday on 9th September with my 4 friends, really enjoyed the experience. Would like to appreciate all the staff members of Imagicaa Theme Park especially girl named Poonam Jadhav from Red Bonnet. She was very helpful and guided us in a very polite way that we usually don't get to see. You guys are lucky to have such staff members.
We were awed by amazing rides & mesmerized by themed shows which were curated to perfection. What really makes Imagicaa an ideal theme park for adults and children alike is its friendly and caring staff who were always happy to help with a smile as and when required.
This was to present that we, a group of 10 from Mumbai enjoyed your ride by the name Mr. India. Moreover, Nilesh from your r&a dept was pretty hospitable & courteous when there was a massive crowd & yet managed to ensure smooth flow of functioning.
Shubhi Sharma Ganesh, Kotak Mahindra
Thanks for a fantastic & great experience. We thoroughly enjoyed with friends. It was one of the most amazing holidays they had in a long time. The kids loved the place & wish to go back every day.
Enjoying the Theme Park in Rains
A must visit place if you stay in Mumbai Pune, opt for the Ghar Se Ghar Tak Package, it includes everything and it is value for money.
I am glad to share that the repeat experience to Imagicaa, of my parents, done on 12 June was of great delight and fun. All thanks to the excellent staff, who went out of the way to make sure of their comfortable visit. Not only were they good in customer service department, but also great in being sensitive towards older patrons. Keep up the good work.